Consular Services Management System
Ministry of External Affairs,Government of India
Getting Started
About Consular Services Management System (MADAD)
Welcome to the Consular Services Management System (MADAD) of the Ministry of External Affairs, Government of India. MADAD portal has been setup for users to register online grievances pertaining to the Consular Services offered by the Indian Missions/Posts abroad. Indian students studying/planning to study abroad, may also register themselves on the portal to facilitate contact by the nearest Indian Missions/Posts, if need arises. MADAD enables online logging and tracking of grievances, and submission of course/contact details of students. Additionally the feedback can also be provided in the form of appreciation and suggestion through portal itself.
  • Click on 'FAQs'  link to view frequently asked questions regarding consular services.
  • Click on 'Register Grievance'  link to fill details of your grievances.
  • Click on 'Track Grievances Status'  link to View latest status and processing done on your grievance.
  • Click on 'Link Grievances'  to link grievances.
  • Click on 'Provide Feedback'  link to share your experience in the form of appreciation and suggestion.
  • Click on 'Manage Profile'  link to add/update student profile details.
  • Click on 'Manage Course Details'  link to add/update the course/institute details.
  • Click on 'Mission/Post Connect'  link to view Mission or Post details.
  • Click on 'Change Password'  link for password management.

  • Grievance logged 91050

    Grievances Registered

  • Grievance resolved 86870

    Grievances Resolved

  • Student Registered 39407

    Students Registered

  • Users Registered 254969

    Users Registered